-60%

Custom Pet Coffee Mug

$24.95

Compare
Add to wishlist
Description

THE PERFECT GIFT IDEA! Our mugs are known to bring tears to customers eyes (literally). Imagine, every cup of coffee in the morning with your gorgeous pet customized on a mug! It’s sure to make you smile with every sip. Be the envy of the office and make sure no one ‘accidentally’ takes your mug again! Every mug is customized by you featuring your beautiful pet to maximize cuteness, personality and functionality. Our coffee mugs are designed with large handles to ensure safe storage and use. Our state-of-the-art printing process makes the adorable prints of your loved ones resistant to fades, peels and scratches. High grade ceramic makes these adorable mugs safe to warm in the microwave, and easy to throw in any dishwasher. Ordering is so EASY and SIMPLE: Select your background color Enter your pet’s name! Upload a photo of your furry cutie One of our first class, award-winning artist will turn your photo into a custom masterpiece. We print, and ship. Your pet is immortalized! Our Custom Coffee Mugs Award Winning Features: Choose between two sizes 11oz or 15oz. 100% microwave, and dishwasher safe! Super strong ceramic! Won’t chip or stain! Every Mug is Individually printed and made order in the USA. Features a double sided print on the mug (so you can admire at any angle). Have questions about whether your photo will work? Email it to support@petsunlimitedofficial.com and we’ll get back to you in 24hrs. Our 100% Guarantee: We offer the highest quality, custom artwork on the internet no doubt! No one can match our quality – hand-made in America, artwork printed on the highest quality materials we can source. Our customer service team will do whatever it takes to help you with any issues that arrive, or questions you might have – 100% no risk – 24/7/365 we are here for YOU!

Shipping & Delivery

SHIPPING & DELIVERY

*Please note that international orders could potentially experience delays of up to 14-30 days due to COVID-19.

Our usual shipping times are 2-4 weeks (US) for most orders. During busier, peak periods, we ask for up to 3-5 weeks (US). We also offer a 1-3 week artwork queue skip option, though this is not available during busy periods. These times vary because your artwork is completely unique and custom, and we have a full team of artists working on your one of a kind masterpiece to ensure optimum quality. We also have an internal artwork review team to double-check all the finer details of your masterpiece.

All orders take on average 5-10 days to be created and shipped. This can increase to up to 20 days during sales periods (Christmas etc). At checkout we will provide you an estimated delivery time, and this is the time you should follow in terms of expected delivery.

All orders go through an artwork quality check as well as a product quality check. This ensure you receive the highest quality print.

All orders are shipped with tracking and you will receive your tracking number by email as soon as it's available.

Delivery time estimates are shown below:
USA: 3-10 working days
CA, AUS, UK: 5-15 working days
Europe: 5-20 working days
Rest of world: 10-45 working days

**Please expect delays due to covid-19 restrictions

Shipping prices are a flat fee:
USA: $8.95
CA, AUS, UK: $14.95
Europe: $14.95
Rest of world: $17.95

Please Note:

• We offer 'skip the queue artwork creation'. This shipping options speeds up your artwork creation, as we move your photo to the front of the queue for our artists. This does not speed up the courier's shipping time.

Returns & Exchanges

Returns & Exchanges

Here at Pets Unlimited, we strive to offer you the most realistic, highest quality products possible. Before being shipped, all orders pass through a quality check. Unfortunately, we cannot offer returns for the customized nature of art products we produce. If you are unsatisfied with your purchase, please reach out to our customer support. For other pet products, you may request for a return or exchange as long as the item is in its unused original condition.

For any items bought during a promotion, all sales are final.

For other items, we would be happy to assist you with your exchange or return provided that they are unused, sealed and in original condition.

Valid reasons for return and exchange include the following:

  • Product that is fundamentally different in nature from the product specified in the website;
  • Faulty, defective, or damaged product;
  • Product that is not as advertised on the website;
  • Wrong item is delivered;
  • Item has missing parts or accessories; or
  • Change of size.

Any refund request and cancellation are subject to approval and turn around time is 24-48hours. This gives us time to check with our fulfillment if your order is processed or can still be cancelled. If you want a refund/cancellation after placing your order, please contact support. Our support team will assist you with the return/exchange process. Simply reach out to support@petsunlimitedofficial.com

  **Please note that we do not cover for the return shipping fee.

 

Pet Unlimited Guarantee

If you received the wrong product, size, or your product was damaged during transit, if we are at fault, we will replace it.

If we determine that the art is faulty, we will replace the product.

You can receive a full refund if you cancel your order within 24 hours. After 24 hours, the cancellation will be granted at our discretion, minus a 50% fee or we will provide a store credit.

 

Bad Photo Policy

It is your responsibility to submit a high-quality photo that adheres to our Photo guidelines. Low-quality photos will result in low-quality artwork.

We will reach out to you via email requesting to submit a new photo, if after 48 hours and we did not hear from you, we will go ahead and continue processing your order. We will do our best to make it work but it might not be up to the Pets Unlimited standards and will cause delays with your order so please make sure to follow our Photo Guidelines.

Note: Failure to submit a new photo does not warrant a refund.

 

Remake Policy

All portraits are final and we do not offer remaking any artwork so please make sure to follow the Photo Guidelines.

*Please note that international orders could potentially experience delays of up to 14-30 days due to COVID-19.